Frequently Asked Questions
About APPWHERE
Who is AppWhere?
AppWhere is a Mexican software engineering firm for financial institutions and organizations that run mission-critical operations. We work with banking, government, retail, and other sectors through software factories, artificial intelligence, data science, enterprise architecture, and technology products.
What differentiates AppWhere from other development companies?
We combine enterprise architecture, software engineering, artificial intelligence, quality engineering, automation, and international methodologies to deliver scalable, business-oriented solutions.
Which industries do you serve?
Banking and financial institutions, government, retail, services, industry, and highly regulated organizations.
How many years of experience does AppWhere have?
Since 2013, developing technology solutions for organizations that run mission-critical operations.
Do you work only with financial institutions?
No, we also develop projects for government, retail, education, manufacturing, and private companies.
About our services
What services does AppWhere offer?
Software development and factory, enterprise architecture, artificial intelligence, data science, QA, DevSecOps, systems integration, and consulting.
Do you develop custom software?
Yes, we design solutions tailored to each client’s processes and objectives.
Do you implement existing products?
Yes, we implement commercial platforms and integrate custom developments when necessary.
Can you integrate with our systems?
Yes, through APIs, microservices, events, and interoperability platforms.
Do you modernize applications?
Yes, we migrate legacy architectures to modern, scalable solutions.
Artificial Intelligence
What AI solutions do you develop?
Generative AI, machine learning, natural language processing (NLP), computer vision, predictive models, and intelligent agents.
Do you develop AI agents?
Yes, to automate processes and support decision-making.
Can it be deployed in our infrastructure?
Yes, on-premises, private cloud, public cloud, or hybrid.
What models do you use?
We select the most appropriate technology based on the business case.
How do you protect information in AI projects?
Through access controls, encryption, event logging, and auditing.
Software Factory
What is a software factory?
A development model based on multidisciplinary teams, standardized processes, and agile methodologies.
How is the team structured?
Respond yes, explaining the approach to evolutionary and corrective maintenance.
How is the team structured?
Respond yes, explaining the approach to evolutionary and corrective maintenance.
What methodologies do you use?
Scrum, Kanban, DevSecOps, shift left, and continuous improvement.
What methodologies do you use?
Scrum, Kanban, DevSecOps, shift left, and continuous improvement.
Architecture and Technology
What technologies do you work with?
Java, .NET, Python, JavaScript, React, Angular, Node.js, Spring Boot, PostgreSQL, Oracle, Docker, and Kubernetes.
Do you work with cloud platforms?
Yes, AWS, Azure, and GCP.
Do you design enterprise architectures?
Yes, focused on scalability and resilience.
Do you implement microservices?
Yes, when they provide technical and business benefits.
Quality and Testing
How do you control quality?
Through technical reviews, automated testing, and continuous integration.
Do you automate testing?
Yes, functional, API, regression, and performance testing.
Do you perform performance testing?
Yes, load, stress, and capacity testing.
Do you implement DevSecOps?
Yes, integrating security from the beginning.
Security and Compliance
How do you protect information?
With access controls, encryption, monitoring, and auditing.
Do you have certifications?
Yes, CMMI-DEV Level 5, ISO/IEC 27001 and ISTQB (Silver Partner), as well as partnerships with AWS, Azure, and Google Cloud.
Do you comply with international standards?
Yes, we work under ISO/IEC 27001 and CMMI-DEV Level 5 practices.
Do you have experience in regulated environments, such as finance?
Yes, we have extensive experience in the sector.
Contracting Models and Support
What contracting models do you offer?
Fixed price, time and materials, dedicated teams, and staffing.
How do you estimate projects?
Using formal methodologies and international metrics.
Can we start with a pilot?
Yes, through a proof of concept (PoC) or a controlled-scope project.
Do you offer post-implementation support?
Yes, corrective, preventive, and evolutionary support, with service levels (SLA) defined according to the criticality required by the client. If necessary, we can provide 24/7 support.
How do you handle incidents?
Through structured prioritization and resolution processes.
Banking
What is a core banking system and why is it important for my institution?
A core banking system is the central platform that manages a bank’s essential operations: accounts, deposits, loans, transactions, and regulatory processes. Service availability, data security, and the speed of launching new products depend on its robustness. At AppWhere, we modernize, integrate, and implement core systems so your institution can operate more efficiently with lower risk.
What types of banking solutions do you develop or implement?
Savings, lending, treasury, payment solutions, and digital channels (online and mobile banking), as well as integrations with core and third-party systems. Each project is tailored to the institution’s operations and regulatory framework.
What is the implementation process for a core banking system?
We follow clear phases: analysis and requirements gathering, configuration, development and integration, testing (functional, security, and volume), training, controlled deployment, and post-launch support. Each stage includes quality control and traceability.
How long does a typical implementation take?
It depends on the scope and size of the institution. A project generally takes between 6 and 18 months. We define a customized work plan, with milestones and partial deliveries, to reduce risk.
Do your solutions provide traceability and audit capabilities for banking operations?
Yes, we incorporate event logging, transaction traceability, and audit reporting to facilitate compliance with local and international regulations.
What advantages does your company offer compared to other core banking providers?
We combine senior talent, agile methodologies, and top-level certifications CMMI-DEV Level 5 appraisal and ISO/IEC 27001 certification with a close and flexible working model. The result: faster delivery, secure solutions, and end-to-end support.
Where do you operate and what experience do you have in the financial sector?
We operate from Mexico, delivering projects for financial institutions with experience in regulated environments.
Mexico
Email:
Phone:
+52 55 5323 3823
Address:
Poniente 140, No. 839, Suite 204, Col. Industrial Vallejo, Azcapotzalco, 02300, México City, México